(usr-tc) Quad ana/dig modem not taking calls (another case of)
Hello, I have a totalcontrol chassis with the following cards: - 1 dual e1/cas - 8 digital quad modems - 6 analog/digital quad modems - 1 hiper arc - 1 hiper nmc (p5nmc) All cards have at least tcs3.5 software Modem signal source is pritdm. The dual/e1 card recognizes the modem cards. I have 2 E1 (30 channels) active. The problem is that the ana/dig modems do not take calls. All modems (both dig and ana/dig) have the same configuration. What seems to happen: - a call arives; the dual/e1 tries to communicate with the modem (status is 'dialling-in'); after about 10s failes and the caller gets a busy signal from the telco. Meantime modem shows no reaction (doesn't go off-hook) What was tried: - software reset, hardware reset, chassis powerdown/powerup - reinserting modem cards - chaging modem cards - changing modem source from pritdm to nic, inserting an analog line and making a call works - so the modem and the harc are fine - swapping slot positions for dig and ana/dig modems - the dig modems take calls, the ana/dig don't The same configuration seems to work in other places using same hardware. If you have any suggestion, I'll be glad to try. If needed I can provide debug from the dual/e1 card (the ctrl/d menu), just tell me which debug options to enable. Thanks, Dan -- Dan Borlovan <danb@dnttm.ro> System Administrator, Network Operation Center Dynamic Network Technologies - Timisoara, Romania Telefon: +40-56-204967 FAX: +40-56-220201 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Gah!!! I'm in the switchroom, ready to swap out the dual PRI card. You think I should instead swap the ana/digi modem cards??? Hmmm...I'm going to try the PRI first since, if the cards aren't taking calls anyway, I can always go back and swap them tonight... On Tue, 25 Jan 2000, Dan Borlovan wrote:
Hello,
I have a totalcontrol chassis with the following cards:
- 1 dual e1/cas - 8 digital quad modems - 6 analog/digital quad modems - 1 hiper arc - 1 hiper nmc (p5nmc)
All cards have at least tcs3.5 software
Modem signal source is pritdm.
The dual/e1 card recognizes the modem cards.
I have 2 E1 (30 channels) active. The problem is that the ana/dig modems do not take calls. All modems (both dig and ana/dig) have the same configuration.
What seems to happen:
- a call arives; the dual/e1 tries to communicate with the modem (status is 'dialling-in'); after about 10s failes and the caller gets a busy signal from the telco. Meantime modem shows no reaction (doesn't go off-hook)
What was tried:
- software reset, hardware reset, chassis powerdown/powerup - reinserting modem cards - chaging modem cards - changing modem source from pritdm to nic, inserting an analog line and making a call works - so the modem and the harc are fine - swapping slot positions for dig and ana/dig modems - the dig modems take calls, the ana/dig don't
The same configuration seems to work in other places using same hardware.
If you have any suggestion, I'll be glad to try. If needed I can provide debug from the dual/e1 card (the ctrl/d menu), just tell me which debug options to enable.
Thanks,
Dan -- Dan Borlovan <danb@dnttm.ro> System Administrator, Network Operation Center Dynamic Network Technologies - Timisoara, Romania Telefon: +40-56-204967 FAX: +40-56-220201
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (2)
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Dan Borlovan -
mmm3＠cornell.edu