ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release. See: http://www.commworks.com/Press/Wired_Access/ for examples 7/2/2002 Ripnet Delivers Enhanced Internet Access To Customers 7/2/2002 InfoWest Delivers Enhanced Internet Access To Customers The intent is to get your local papers to pick up on these stories to help you find additional subscribers and/or inform the public that your ISP is out there. Its an offer, there is no charge. Thanks, Tom Goodman CommWorks Corporation Sales
Question -- Is this code actually good enough to deploy on wide scale. V.90 was a nightmare for us. We have around 12,000 customers. It took as a very long time to tweak all the different types of modems with various strings. Are we now going to have to go back and undo all of that when we move to V.92? We have the contract for the code. We added the memory, replaced the various cards that needed replacing. I have not upgraded the hubs to the new code out of fear. Fear of the calls pouring in from customers with connection issues that will take us months to straighten out. Thanks in advance for your insight, On Mon, 12 Aug 2002, Thomas_Goodman@3com.com wrote:
ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release.
-- ---------------------------- Cindy Smith 830-896-1111 KTC iNet SysAdmin ----------------------------
I recommend putting the code on a smaller pop and watching failed statistics for that site or see if your call volume rises from that area. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Cindy Smith Sent: Monday, August 12, 2002 12:15 PM To: usr-tc@mailman.xmission.com Cc: thomas_goodman@3com.com Subject: Re: [USR-TC] V92 Press Release Offer Question -- Is this code actually good enough to deploy on wide scale. V.90 was a nightmare for us. We have around 12,000 customers. It took as a very long time to tweak all the different types of modems with various strings. Are we now going to have to go back and undo all of that when we move to V.92? We have the contract for the code. We added the memory, replaced the various cards that needed replacing. I have not upgraded the hubs to the new code out of fear. Fear of the calls pouring in from customers with connection issues that will take us months to straighten out. Thanks in advance for your insight, On Mon, 12 Aug 2002, Thomas_Goodman@3com.com wrote:
ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release.
-- ---------------------------- Cindy Smith 830-896-1111 KTC iNet SysAdmin ---------------------------- _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
Hi. How do you tell what the failure reason is? With our older equipment, we'd get a breakdown of failures due to authentication, negotiation, etc... Todd Chamberlain support@inet2000.com ----- Original Message ----- From: "Todd Bertolozzi" <berto@voyager.net> To: <usr-tc@mailman.xmission.com> Sent: Monday, August 12, 2002 11:05 AM Subject: RE: [USR-TC] V92 Press Release Offer
I recommend putting the code on a smaller pop and watching failed statistics for that site or see if your call volume rises from that area.
Todd
-----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Cindy Smith Sent: Monday, August 12, 2002 12:15 PM To: usr-tc@mailman.xmission.com Cc: thomas_goodman@3com.com Subject: Re: [USR-TC] V92 Press Release Offer
Question -- Is this code actually good enough to deploy on wide scale. V.90 was a nightmare for us. We have around 12,000 customers. It took as a very long time to tweak all the different types of modems with various strings. Are we now going to have to go back and undo all of that when we move to V.92?
We have the contract for the code. We added the memory, replaced the various cards that needed replacing. I have not upgraded the hubs to the new code out of fear. Fear of the calls pouring in from customers with connection issues that will take us months to straighten out.
Thanks in advance for your insight,
On Mon, 12 Aug 2002, Thomas_Goodman@3com.com wrote:
ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release.
-- ---------------------------- Cindy Smith 830-896-1111 KTC iNet SysAdmin ----------------------------
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
If you highlight the utilization portion of the dsp in TCM and go to performance...you can see quite a variety of things. Just seeing the incomming connections established and failed is useful in itself. All of these stats are obtained via snmp so if you can determine the OID you can collect the stats any way you want. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Support Sent: Monday, August 12, 2002 1:22 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] V92 Press Release Offer Hi. How do you tell what the failure reason is? With our older equipment, we'd get a breakdown of failures due to authentication, negotiation, etc... Todd Chamberlain support@inet2000.com ----- Original Message ----- From: "Todd Bertolozzi" <berto@voyager.net> To: <usr-tc@mailman.xmission.com> Sent: Monday, August 12, 2002 11:05 AM Subject: RE: [USR-TC] V92 Press Release Offer
I recommend putting the code on a smaller pop and watching failed statistics for that site or see if your call volume rises from that area.
Todd
-----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Cindy Smith Sent: Monday, August 12, 2002 12:15 PM To: usr-tc@mailman.xmission.com Cc: thomas_goodman@3com.com Subject: Re: [USR-TC] V92 Press Release Offer
Question -- Is this code actually good enough to deploy on wide scale. V.90 was a nightmare for us. We have around 12,000 customers. It took as a very long time to tweak all the different types of modems with various strings. Are we now going to have to go back and undo all of that when we move to V.92?
We have the contract for the code. We added the memory, replaced the various cards that needed replacing. I have not upgraded the hubs to the new code out of fear. Fear of the calls pouring in from customers with connection issues that will take us months to straighten out.
Thanks in advance for your insight,
On Mon, 12 Aug 2002, Thomas_Goodman@3com.com wrote:
ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release.
-- ---------------------------- Cindy Smith 830-896-1111 KTC iNet SysAdmin ----------------------------
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
Tom, let me know what I need to do. Cindy, I agree ... where can one get this unreleased, working code 3.5.103 (it's not on the website! Arg!) The ARC and NMC code we use is stable but the DSP code has not been (3.5.100, etc). Anyone? Marshall Morgan Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Cindy Smith" <cindyo@ktc.com> To: <usr-tc@mailman.xmission.com> Cc: <thomas_goodman@3com.com> Sent: Monday, August 12, 2002 11:15 AM Subject: Re: [USR-TC] V92 Press Release Offer
Question -- Is this code actually good enough to deploy on wide scale. V.90 was a nightmare for us. We have around 12,000 customers. It took as a very long time to tweak all the different types of modems with various strings. Are we now going to have to go back and undo all of that when we move to V.92?
We have the contract for the code. We added the memory, replaced the various cards that needed replacing. I have not upgraded the hubs to the new code out of fear. Fear of the calls pouring in from customers with connection issues that will take us months to straighten out.
Thanks in advance for your insight,
On Mon, 12 Aug 2002, Thomas_Goodman@3com.com wrote:
ISPs looking to inform or attract customers about the use of V92 can contact me OFF LIST about putting out a Joint Press Release.
-- ---------------------------- Cindy Smith 830-896-1111 KTC iNet SysAdmin ----------------------------
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
participants (5)
-
Cindy Smith -
Marshall Morgan -
Support -
Thomas_Goodman＠3com.com -
Todd Bertolozzi