(usr-tc) Strange Speed Problems
I have encountered two problems recently regarding connect speeds that have just plain baffled me. In one location I moved to a new building and switched telcos (Ameritech -> TDS Metrocom) at the same time. Ever since then I have received a huge number of complaints from people saying their connect speeds dropped. An example drop would be from 52000 to 38666. A few people have said they connect faster but they are by far the minority. I have another POP where I moved it from one location to another. It is the same telco but different COs. The equipment is same equipment that with in the original location. I have the same problem here, people report that there connect speeds have gone down. I am at a compete loss at how to approach this problem. My first suspicion is that it is a telco problem since that is the thing that really changed. If that is the problem I don't know how to even go about approaching them with it with enough evidence to get them to actually take the issue seriously (you know telcos). Any advice anybody can offer on how to troubleshoot a situation like this would be greatly appreciated! I am running 2.0.81 in both locations. I'm running ARC 4.2.32 -1 -MGL Mark Lemmert CTO AthEnet Data Exchange 920-954-9799 mark.lemmert@athenet.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Thu, 27 Jan 2000, Mark Lemmert wrote:
I have encountered two problems recently regarding connect speeds that have just plain baffled me.
In one location I moved to a new building and switched telcos (Ameritech -> TDS Metrocom) at the same time.
Ameritech is likely to have much better trunking than any CLEC. The CLEC has to connect to the Ameritech COs somehow. If the CLEC doesn't have enough trunks to the COs, calls are likely to route through a tandem, which may slow calls down. We used a terrible CLEC once that routed many calls through a tandem, instead of having direct trunking to each US West CO. Connect speeds were bad, x2 didn't work in many cases, and callers got lots of fasy busies. We switched to another CLEC that has run fiber to most US West COs, and we are very happy now. Brian - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 07:04 PM 1/27/00 -0600, Brian Elfert wrote:
On Thu, 27 Jan 2000, Mark Lemmert wrote:
I have encountered two problems recently regarding connect speeds that have just plain baffled me.
In one location I moved to a new building and switched telcos (Ameritech -> TDS Metrocom) at the same time.
Ameritech is likely to have much better trunking than any CLEC.
The CLEC has to connect to the Ameritech COs somehow. If the CLEC doesn't have enough trunks to the COs, calls are likely to route through a tandem, which may slow calls down.
We used a terrible CLEC once that routed many calls through a tandem, instead of having direct trunking to each US West CO. Connect speeds were bad, x2 didn't work in many cases, and callers got lots of fasy busies.
We switched to another CLEC that has run fiber to most US West COs, and we are very happy now.
Brian
I agree with you in general. In this case the CLEC does have direct trunks into all the COs. In the other scenario the telco is Ameritech. -MGL Mark Lemmert CTO AthEnet Data Exchange 920-954-9799 mark.lemmert@athenet.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (3)
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Brian Elfert -
Mark Lemmert -
Mark Lemmert