We have generally been satisfied with ours, but just cannot afford the support. It looks like we are going to be getting rid of most of our modems and outsourcing the dialup. We will likely retain 48 ports to use locally for hard cases. The cost of purchasing the service from someone else vs. paying through the nose for software upgrades is just too high. We keep loking for a better alternative to this plan but so far nothing has materialized. When we used tech support it was generally helpful, but too slow to be worth the money. We have not required telephone or email tech support for many months now. That does say a lot about the stability of the product. It does work, and work well. Mark Thornton San Marcos Internet, Inc. 512-393-5300 ----- Original Message ----- From: "Robbie Wilson" <rwilson@oasisonline.com> To: <usr-tc@lists.xmission.com> Sent: Tuesday, May 08, 2001 2:54 PM Subject: (usr-tc) Total Control Opinions
I am currently using pm3's and due to their untimely EOL I am considering a Total Control 1000. How do you like yours? Is it stable? Do users get good connect rates/ have trouble connecting/disconnecting?
Thanks for you time
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