Also sprach Paul Farber
Not to start a flame war, but has 3COM EVER supported it's customers?
Its all a matter of degree. When you're used to downright pitiful support, merely bad support is welcome. :) Conversely...when you're used to bad support...anything done to make it even worse is doubly insulting...first because you couldn't imagine it could get any worse and it does, and second because you just plain are getting worse support than previously... And...I think its about time to say again. The techs are great...its the godawful administrative nightmare in getting the support in the first place that's so incredibly insulting. Mark mentioned that techs helped him off-list. That's about par for the course for them, they go the extra mile...often even beyond what 3Com would even *allow* them to do if 3Com knew, let alone what 3Com would encourage them to do. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.