*This message was transferred with a trial version of CommuniGate(tm) Pro* What is the price they are charging without the support contract? So far the support has been pretty forward. Of course I haven't bought it yet. They will come and install it. Then an engineer will come out and work with us for a couple of days. Bennie
*This message was transferred with a trial version of CommuniGate(tm) Pro* You know something ED, you have hit the nail right on the head with this 3COM stuff and upgrades and support. I agree with you on every you said below. It is just too bad that 3COM will not acknowledge you message.
Andrew
-----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Ed Taylor Sent: Sunday, August 26, 2001 11:51 PM To: usr-tc@lists.xmission.com; Thomas_Goodman@3com.com Subject: RE: (usr-tc) V.92 - anyone there yet? Importance: High
Mr. Goodman,
Does 3com feel good about how they are going to distribute v.92? When others are giving it away? and encouraging all the 3com ISPs to switch with some nice incentives?
We have competitors that have v.92 and it didn't cost them a dime... 3com needs to realize that we have paid handsomely for our equipment and if they want ISP's to continue to support and stick with them they should be considering upgrades for this stuff for free or relatively cheap. Oh and please do not say "if you are under a support blah... blah... blah". You are in the equipment business... we bought the equipment... not 3com's terrible support... we do our own support and do a very good job of it I might add.
Oh and I am NOT alone on this one... 75% on this list feel the same way I do. Some of which have done a lot in the past to help grow 3com with their own support.
We have well over 2500 ports and we are NOT happy!
Also... we are STILL waiting on those 5 Palm Pilots we were promise 2 years ago.
Thank you,
-- Ed Taylor
-----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Thomas_Goodman@3com.com Sent: Sunday, August 26, 2001 8:29 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) V.92 - anyone there yet?
V.92 was posted for Beta last week (August 23, 2001). I have asked for some official words to submit to this list. Anyone looking to be a part of the Beta would need to fill out the Beta form on Total Service.
Min Requirements for V.92 HiPer DSP HiPer ARC w/ 128MB HiPer NMC or Multi-Span New ARC or 56bit VPN ARC 333MHz NMC
Hardware Requirements for Multi-Span Blade (96-port card) HiPer ARC w/ 128MB HiPer NMC Note: Max number of ports that these cards will handle is 450 ports. ( you could add 4 multi-spans to a Total Control 1000 with 48 ports of HiPer DSP) The new 333MHz NMC and New ARC will handle 672 ports.
More to follow.
Tom Goodman RAS Specialist (United States)
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-- ************************************** Bennie Warren LemooreNet 320 West D Street Lemoore, CA 93245 Phone: 559.924.5909 Fax 559.924.9578 bennie@lemoorenet.com http://www.lemoorenet.com ************************************** - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.