I'm going by the radius stats kept by cistron radius. I simple script tells me how many calls were recieved of a certian duration and what percent of total for the day.... yesterday was: 00:00 221 6.3 00:01 224 6.4 00:02 481 13.8 00:03 116 3.3 . . . 06:00 53 1.5 06:01 5 0.1 08:57 1 0.0 Total calls: 3488 Of the 1042 call less than 4 minutes, 487 I should have been there (an ISDN cusotmer checks mail every 5 minutes, that's 555 unnder 4 minutes.. of a 15% drop rate in the first 4 minutes of a call. The recorded diconnect reason in radius is 'User-Request' or 'Carrier-Loss'. both to generic to be of any value. Someone said you can trap the diconnect reason.... but to date I have not got it to work. I can trap auth errors... but not disconnect reasons. But i'm working on it. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Wed, 2 Feb 2000, Terry Kennedy wrote:
hmm... lets see... in the last few months 3Com has released 3 new dsp code rev's. That means that stuff is leaving before tested and that your customers are getting poor service. My Jan stats showed a 27% drop rate in the first 3 minutes. The 2.0.51 fix seems to work now.. down to about 20% drop in the first 3 minutes.
Paul, do you believe this dropped call problem is DSP problem? We seen and heard from customers these complaints for sometime. We have never been able to pin this on anything. I would hate to think that the modems are simply dropping calls. I always blamed this on the telco. Does anyone else see this as a bad problem. It thought we were the only ones. Is this an industy standard for dialup? Do the Ascend units drop calls like this?
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