I would question whether 3Com is striving to be perfect, or even be amiable. It would seem to me that one of the qualities in seeking perfection is to shed arrogance. If there is one thing that 3Com has, it is an abundance of its arrogance. At 09:30 AM 11/20/2002 -0800, you wrote:
We are not perfect but strive to be. We create programs to help out the smaller ISPs with price. We offer Competitive Trade outs that gives you a way out of older technologies.
Rebates are great, if you get them. I'm still trying to get my 3600.00 check from 3COM for a competitive trade-in, going on 10 months now.
Many emails, phone calls and faxes and still no resolution.
I love the product, but I question the customer service capability.
- Mike
------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------
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