----- Original Message -----
Sent: Monday, March 31, 2003 10:24
PM
Subject: RE: [USR-TC] Help!!
Sounds like the NMC is locking up for some reason. On the
other hand, the ARC appears to be working, just with it's config wiped out
and not receiving your input.
First, I would remove the NMC and put it in another chassis and see
if the behavior follows it or not. Also, test whether or not the ARC
behaves the same when the NMC is out of the chassis. It may be
possible that if the NMC is bad, it's causing the ARC to lock up, or the
other way around, but that's only a guess.
Also - to confirm that the cable is good - you should be able to
plug it into one of the other cards in that chassis and you should get
some response to pressing enter on your terminal. If not, then it is
the cable. Also, retest your cable on a another chassis. Just
because it WAS working, doesn't mean it is now. I've had printer
cables in use for years that never get touched, not even bumped, and they
just all-of-a-sudden fail one day.
Hi Joel,
I am pretty sure the cable
is working ok. It works fine on another unit, I have verified the port
speed and tried the debug jumper.. It seems that the unit
is locking up at a certain point. I don't
know what to do at this point..
----- Original Message -----
Sent: Monday, March 31, 2003 9:50
PM
Subject: RE: [USR-TC] Help!!
First, your Hiper ARC has lost it's
configuration. Can you not type an "N" to get a prompt? If
not, restart the thing, and when you see the "HiPer Access Router Boot
Configuration" menu, try and type something. If you can't
type anything there, then your serial cable isn't
working.
Second, on the NMC - don't have a clue, but you
might try removing the debug jumper toward the front of the card and see
if starts then. Also - I've found that a serial cable that's wired
wrong, or the wrong port settings for your serial port, can cause either
the ARC or the NMC to hang indefinitely until you remove the serial
cable. Once you confirm that your serial cable is working on the
ARC, then plug it into the NMC and see if works
better.
- Joel
When I plug into the units NMC here is what I get
>
>
3Com
>
> SDL2 Revision: 1.0.05
> BIOS Extension Link
Date Aug 25 1998 at 14:13:08
>
> Initiating
Op
>
> And it just sits there.
>
> If I plug
into the ARC Card I get this.
>
> BOOT PROM Version 1.16
(Built on June 9th, 1998 at 12:24:24)
> Loading kernel ...
OK
> Initializing timer ... OK
> Initializing TFTP driver
... OK
> Initializing flash driver ...
OK
>
>
>
HiPer Access Router Boot
Configuration
>
--------------------------------------
>
>
1. Boot
mode
: FLASH
> 2. IP Configuration
Source :
STATIC
> 3. Boot IP
Interface
: eth:1
> 4. Boot IP
Address
: 0.0.0.0
> 5. Boot IP Default
Gateway :
0.0.0.0
> 6. Boot IP Network
Mask :
0.0.0.0
> 7. TFTP Image on
Startup :
NEVER
> 8. TFTP Boot Server IP
Address : 0.0.0.0
> 9. TFTP
Boot Image File Name :
> 10.
Crash
upload
: DISABLED
> 11. Crash Dump Upload
Filename :
> 12. Manufacturing
Diagnostics : NONE
> 13.
Delete Router Configuration :
> 14. Delete
Boot Configuration :
> 15.
Command Line Parameters
:
> 16. File System Sync
Mode
:
> E.
Exit
>
>
Enter Choice : [E] TIMED OUT
>
> Attempting
auto-load from Flash ...
> IPX/IP Dial-out networking software is
Copyright
(c)1985-1996,
> Network
Products Corporation (Pasadena, CA) All rights reserved.
>
AppleTalk-compatible networking software is Copyright
1993-1995,
> Quiotix
Corporation (Menlo Park, CA) All rights reserved.
> TCP/IP
networking software is Copyright
1988-1995,
> Epilogue
Corporation, Albuquerque NM, All rights reserved.
> IP routing
software is Copyright
1993-1995,
>
RainbowBridge Communication. Inc. Rockville MD, All
rights
reserved.
> IPX networking software is Copyright
1994-1995,
> RouterWare
Inc. Newport Beach CA, Unpublished - rights
reserved
> under the
Copyright Laws of the United States.
> VJ TCP Header Compression
software is Copyright (c) 1989, 1991,
1992,
1993,
> Regents
of the University of California. All rights
reserved.
>
>
> HiPer,
V5.3.110
> 3Com Corporation, Santa Clara,
California
> The software contained in this product
is
> Copyright 1997-2001, 3Com
Corporation, Santa Clara, California
> All
rights reserved.
>
>
> Starting up the HiPer system
Executive...
> Starting up HiPer Configuration
process...
>
> HiPer Configuration Process
starting......
>
> HiPer Initializing Network Management
Processes...
>
> HiPer starting RoboExec NetMan
process......
>
> HiPer starting Event Handler
process......
>
> HiPer configuring
interfaces......
>
> HiPer starting required
processes......
>
> HiPer starting Call Initiator
process
> HiPer starting Call Initiator process
> HiPer
configuring devices in CIP......
>
> HiPer configuring
datalink layers......
>
> HiPer configuring
networks......
>
> HiPer Adding networks to LAN
interfaces....
>
> HiPer enabling networks on LAN
interfaces....
>
> Configuring Network
Services.....
>
> Starting the CLI......
> Please Wait
for Prompt...
>
> Configuring default Network Services
(telnet and tftp.....)
> HiPer>> _QuickSetup
>
HiPer>> Welcome to the HiPer Quick Setup
>
>
>
The HiPer Quick Setup will let you set up simple configuration
>
for your whole system or different portions of the
system.
>
> Do you want to continue with HiPer Quick
Setup?
>
> After this it sits there. Will. not let me do
anything.. Do you have any
> Ideas?
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