To be more specific - in order to get to the trunk settings, you have to click and highlight the 5 lights at the top of the card. Once you do that, then you can click configure, then program settings, and then you'll see trunk settings. Are these giving a fast busy or a normal busy when you dial the DSP? -----Original Message----- From: Todd Bertolozzi [mailto:berto@core.com] Sent: Wednesday, October 20, 2004 8:35 AM To: 'Discussion relating to the 3Com/US Robotics Total Controlmodemsystems.' Subject: RE: Re: [USR-TC] Help on DSP busy! Highlight the top portion of the dsp in TCM, click configure, program settings, span settings.... Something like that. Todd -----Original Message----- From: usr-tc-bounces+berto=core.com@mailman.xmission.com [mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of AkinTunde Popoola Sent: Wednesday, October 20, 2004 9:09 AM To: usr-tc@mailman.xmission.com Subject: RE: Re: [USR-TC] Help on DSP busy! Thanks Lewis, Yes they are NMC auto config and they show up correctly even on the ARC. Telco says calls get to the DSP because the activity lights 'blink' from time to time showing people trying to access them. However the busy tones persist. Been trying to check the trunk settings but do not seem to see the command on either the TCM or the DSP console. How do I change the trunk setting? 'Tunde Popoola Crowther Communications, Abuja , Nigeria. 234- 9 -5240496 234- 802- 3420161 (mobile) email: tpopoola@crowthercom.net
Message: 6 Date: Tue, 19 Oct 2004 18:48:21 -0500 (CDT) From: "Lewis Bergman" <lbergman@wtxs.net> Subject: Re: [USR-TC] Help on DSP busy! To: "Discussion relating to the 3Com/US Robotics Total Control modemsystems." <usr-tc@mailman.xmission.com> Message-ID: <14788.65.248.97.250.1098229701.squirrel@wtxs.net> Content-Type: text/plain;charset=iso-8859-1
AkinTunde Popoola said:
Hello All
We have a small TC1000 set up with 1 NMC, 1 ARC and three E1 DSP cards. Had been working fine for over a year till it was affected by
a lightning strike which burnt connected network cables and took out the NMC and
one DSP.
After replacement of damaged cards, everything seems to be working fine but the DSPs are not accepting calls. Telco says busy signs are
a result of faulty DSPs but they were tested ok on a different site. The entire chassis was changed with a spare yet the busy tones persist even when there is no one connected.
We urgently need help!
New chassis is populated with old cards and I am wondering if a software upgrade will have an effect. ARC ver 4.1.13, NMC ver 6.2.17, DSP ver 3.5.13
have you checked if your chassis is configured for auto config. It has been a long time but I am pretty sure that the NMC controls the card auto config. Try a show chassis and see if the DSP's show up in the correct slots. If not, config the slots with the cards and see if you accept calls. -- Lewis Bergman Texas Communications 4309 Maple ST. Abilene, TX 79602 325-695-6962 ext 115
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