On Mon, 17 Jul 2000, Ted Mecimore wrote:
I would hope that 3Com is smart enough to follow this list and pick up on our collective frustration at the 3Com support contracts folks.
I think that at this point this list is not really monitored. There were a number of folks here in the past (Krish, Mike... ?) that actually participated, but I'm guessing they either left the company or are instructed not to give away "free" support anymore. I think that overall this list has dwindled down to a few die-hard folks and that's it. In the past you could post a "hey, how does everyone like v.blah.foo code?" and get a string of responses. These days, well... Part of that is probably due to the fact that the code has gotten a bit better, and part having to do with market share. It should be embarrasing to the 3Com folk that their modems still don't connect worth a crap to most internal Mac modems (with the exception being the discontinued Quad cards). The only thing I've seen from 3Com people lately were posts from a few green field or sales tech guys asking about how to turn the chassis on or something along those lines. In short, bringing up 3Com "corporate issues" here is probably a waste of time these days... Perhaps the 3Com message boards are where everyone's at now? Charles
Ted Mecimore Operations Manager Vista Technology 108 Meeting Street Morganton, NC 28655
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