Folks, I know this issue has been belabored numerous times but I thought I'd kick the dead horse one more time. Recently we have had 3 customers with HSP modems either leave or threaten to leave due to them being able to connect to other ISPs at higher speeds. As a last resort on two of them we replaced their modems with 3Com modems and they stayed. Here is what we saw: HSP 3Com Cust 1 26400 37333 Cust 2 29333 41666 In both cases all that was changed is the modem. As expected the connections got more stable too (i.e. less disconnects). In the case of the third customer he won't replace his modem but swears he gets 40K connections with other ISPs. I tend to believe him and we will probably lose him. In all cases when we looked at the analog stats, all we saw was a slight rolloff at 3750 but everything else looked good. With the HSP and other el cheapo' modems now shipping as standard issue on the low end machines, including the dreaded E-Machines, I suspect this problem is going to get worse not better unless 3Com can help us here. I am running the latest Quad code and 2.0.51 DSP code. Jeff CMPQwk 1.42-21 9999 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.