My experience with placing a call in the iblitzz software: you click "Place a call" and nothing happens. But the next time a call comes in, the "Place Call" window comes up instead of the "Incoming Call". Real pain. - Joel -----Original Message----- From: Support [mailto:support@inet2000.com] Sent: Thursday, October 24, 2002 9:39 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] V.92 / MOH No, we haven't. We hadn't really tested it, since it requires 3-way calling on the phone line and we didn't have it. One of our customers got the feature installed and informed us that it didn't work. We're not too concerned about outgoing MOH applications, since most people can schedule around their own calls. It's the incoming calls that we're more concerned with and getting them operating properly. We've had modems that have MOH applications that work OK, but the supply of them is iffy. Currently, we can't get iBlitzz's here in Canada again. We're getting the PhobeMicro ones, which also contain a Lucent chipset and work OK, but we're not thrilled with them. We had ONE Intel / Ambient modem with the Hardware Accelerator (HAM) chipset and it worked BRILLIANTLY! An 8 second negotiation and great speed - by far the fastest we'd tested. We ordered a whackload of more Intel modems, but now they are the 'new and improved' chipset that does 16 second connections and a crappy MOH - Call Manager software. I mean, a call Manager that doesn't show caller ID and has to stay open on the clients desktop is simply not acceptable. Plus, Archtek says "it's Intel's software - call them" and Intel says "we just design chipset's - call your modem manufacturer" so they get A+'s for passing the buck. ----- Original Message ----- From: "Joel - Fox Computers" <jfox@foxcomputers.com> To: <usr-tc@mailman.xmission.com> Sent: Thursday, October 24, 2002 8:20 PM Subject: RE: [USR-TC] V.92 / MOH Todd, Have you been able to make outgoing calls with the iblitzz MOH app? Can't get it to work. Any suggestions? - Joel -----Original Message----- From: Support [mailto:support@inet2000.com] Sent: Thursday, October 24, 2002 7:56 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] V.92 / MOH Does anyone know of a 3rd Party MOH application for V.92 modems? The ones that come with the various modems are just to inconsistent and at least the ones we've seen, unprofessional. Either there's no caller ID and the application stays on the desktop all the time, or it doesn't support making outgoing calls, or it doesn't make a 'ring' sound or it has 50 clicks in the exact right sequence or something is messed up on nearly everyone we've seen. So, does someone have a good recommendation or know of a stand-alone, 3rd party product for MOH? Thank you. Todd Chamberlain _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc