Jeff I believe they listen to you because they know you are fairly intelligent on the 3com systems and you have been on this list helping others for so long that others listen to you. However they aren't listening to most people who complain... and they definitely aren't fixing certain problems. 3com connectivity issues and v.90 problems aren't fixed and haven't even been modified to my knowledge... Ascend is still kicking 3com's butt in v.90 connects. Also Support Contract issues seem to elude them... they cannot grasp such simple thinking as give a little and gain a lot. If I were head of 3com I would be DEEPLY upset if people spoke about my products in such a way. I would do something about it. Maybe the people who would care don't see the list...? ShareHolders and Executives Ed ----- Original Message ----- From: "Jeff Mcadams" <jeffm@iglou.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 03, 2000 11:05 AM Subject: Re: (usr-tc) Does 3Com Monitor List Thus spake Ted Mecimore
I was wondering if any 3Com folks are lurking out there. With all the "adventure" dealing the DSP vs HCF battle I am wondering how they plan to respond.
Yes...there are many 3Com folks on the list...most lurking, but they're there. In fact...last I checked...the main list was about 1/10 3Com folks (that's 3com.com and usr.com domains). Now...how much 3Com *responds* to the list is still somewhat in doubt, but you do see some responses on at least some subjects (my message yesterday morning about the support contract has elicited a couple of calls now). 3Com is listening...we've yet to see how well they respond to it though. :) Kinda goes back to that beaurocracy thing I talked about a couple of months ago I think. :) -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.