We had this problem as well a couple of months ago using 2.0.51 on our DSP's, I spoke with 3 Com and another ISP about it and they said they had been hearing of some issues with the stalling with 2.0.51 so they suggested going back to 2.0.60 which we did and no more complaints or problems with stalling since switching back to 2.0.60. Clint R. Sparks ComQuest Internet Services csparks@cqc.com ----- Original Message ----- From: "Scot Desort" <scot@njaccess.net> To: <usr-tc@lists.xmission.com> Sent: Friday, May 26, 2000 4:44 PM Subject: (usr-tc) TCPIP Stall
We are running DSP's with 2.0.51 software. We have had 2 customers in the past 3 weeks with this issue. They connect to us just fine. If they simply connect and do nothing else, their connection is stable. We can ping back and forth. They then launch a TCPIP application like IE. Sometimes immediately, other times after several minutes, their connection simply stalls. All data traffic stops. They can no longer ping. Even if they close the app, the ability to send traffic does not return.
Happens with IE, netscape, OE. Installed latest IE5 and reset all browser defaults.
Customers both have different modems. One runs Win98, the other Win98SE.
One has AOL5, the other doesn't. Tried disabling AOL Dialup Adapter. Removed extra occurences of wsock.vxd in the AOL directories. Removed TCPIP and DUN and reinstalled. Cannot pin this problem down.
Might now be related to the DSP's at all, but I figured I'd give this list a shot. Maybe someone else has run across this problem. Any ideas?
-- Regards,
Scot
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