Jeff Mcadams wrote:
Also sprach Stephen Rivera
You makes some great points here and I completely agree. And I applaud your business decision to take the proper measure to get the support you needed. I just wish I could have sold you that support contract :)
I think if we can continue to discuss the problems in a professional matter, (rather than bitching about it) maybe, and this is a long shot that we might be able to make changes.Threats to buy Cisco is not going to get anything accomplished.
Actually, threats to buy Cisco is *exactly* what will get things accomplished.
Why make threats? Like Nike says, just do it. I had about 48% of today's traffic terminated on Cisco gear. That's money 3Com is not getting, and will never get. The only thing the 3Coms do these days is service existing customers, growth goes onto the Ciscos. Another ISP I know has moved about 95% of his ports to Cisco from 3Com. 3Com has no clue, doesn't have a clue it has no clue, and doesn't even want a clue. I never really bitched too loudly about the contracts, I just voiced my dissatisfaction of their software policies with my pocketbook. There used to be a time where the Cisco modems had issues with about 15% of new users, but these days it's not even 1/2 of 1 per cent. The only advantage 3Com had has been closed substantially by Cisco. -Ron