I have been trying to figure out a problem that one of my customers has been having. They are dialing up with a 3COM NetBuilder to our TC equipment. The first channel comes up fine, but the second one will not come up. The NetBuilder attempts to bring it up, fails, and waits a few seconds before trying again. ISDN is $.08 per call in this area so they are racking up quite a bill. I have never seen this before with any other customer, and as far as I know they are the only ones with a 3COM NetBuilder, so I am assuming that it is a problem or misconfiguration with their router. Is anyone else familiar with these things? Thanks very much in advance for any help or advice anyone can offer. We are running: ARC 4.2.32-1 DSP 2.0.81 Here is the relevant section of their radius entry: username Auth-Type = System Service-Type = Framed, Framed-IP-Address = xxx.xxx.xxx.xxx, Framed-IP-Netmask = 255.255.255.255, Framed-Protocol = PPP, Framed-Route = "yyy.yyy.yyy.yyy/30 0.0.0.0 1", Framed-Routing = None, Framed-MTU = 1500, Idle-Timeout = 0, Port-Limit = 2, Framed-Compression = Van-Jacobson-TCP-IP And the following is about a minutes worth of a dump of a monitor ppp from the arc: Decode tracing started, press ESCAPE to stop; press X for hex tracing. Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf d8 2e c8 68 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 18 d8 2e c9 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 50 68 6f 6e Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf d8 2e c8 68 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 00 00 00 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 65 6c 64 20 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 00 2e c8 68 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 54 48 49 53 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 6e 64 20 4a Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf d8 2e c8 68 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 81 d8 2e c9 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 39 36 36 3b Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf d8 2e c8 68 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Outgoing PPP Data on interface: slot:15/mod:21 PAP ACK Incoming PPP Data on interface: slot:15/mod:20 LCP ECHO_REQ 00 cc f7 cf 69 d8 2e c1 Outgoing PPP Data on interface: slot:15/mod:20 LCP ECHO_RPLY c4 56 fa 71 Tracing stopped, Return/Enter to re-start, ESCAPE to quit. -- Horace Demmink PathWay Computing - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. 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