My interactions with Lachina MacDonald were also always very pleasant (and about x2/V.90 stuff). Never having purchased a support contract, I never dealt with Ms. Catalano. David Ernst HoosierNet, Inc. On Wed, 19 Jul 2000, Stainforth, Matthew wrote:
Yeah, I never had any problem with Lachina McDonald. Michelle Catalano was the one who busted my balls over support contracts and helped me decide never to buy one again.
Matt...
-----Original Message----- From: Dayton Internet [mailto:w8mfd@dayton.net] Sent: Monday, July 17, 2000 5:21 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) The 3Com Support Contract B*tch
I thought Michelle was service contracts and LaChina was v.90
--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio-- --w8mfd@dayton.net--www.dayton.net--www.dayton.com--937-586-2500--
On Mon, 17 Jul 2000, Dave Lajoie wrote:
I remember seeing many complaints (and having some trouble with) Michelle Catalano (sp?) but of late have had less problems in this area then most posts report. I think Michelle is on vacation this week, although I may be wrong.
Dave Lajoie Remote System Administrator North Country Internet Access E-Mail: dave@ncia.net
On Mon, 17 Jul 2000, Brian wrote:
What is the name of the lady at 3Com who likes to bust everyones balls about support contracts? I got a call today, totally threatening and unreasonable, from a lady at 3Com. I just want to get my facts
straight.
Also, maybe a letter should be drafted, something like "We the
undersigned
ISP's refuse to purchase support contracts until <someone> is no longer associated with that division of 3Com".........then have something like:
ISP Name Ports Contract Value -------------------- ----------- ---------------- foo.com 1200 $ 8000.00 blah.com 25000 $200000.00 . . . . Total: $5,000,000
something like that.............anyways just a thought.
Brian
----------------------------------------------------- Brian Feeny, CCNA signal@shreve.net 318-222-2638 x 109 http://www.shreve.net/~signal Network Administrator ShreveNet Inc. (ASN 11881)
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