I would agree - restore defaults on the DSP, set it up again, and if still not working erase the config on the ARC and redo it. -----Original Message----- From: Kris McElroy [mailto:kris.mcelroy@duracom.net] Sent: Friday, January 24, 2003 1:55 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] HiperDSPs not talking to Telco Have you restored the DSP back to the factory settings per commworks knowledge base. Then Re Configured them to your Telco Settings? Thanks, Kris McElroy kmcelroy@duracom.net Internet Systems Engineer Duracom, INC. www.duracom.net "I'm retired 99.9%. Of course, there always is that .1%." --Michael Jordan, February 18, 1999 ----- Original Message ----- From: "Kevin Hemsley" <kev@ida.net> To: <usr-tc@mailman.xmission.com> Sent: Friday, January 24, 2003 1:50 PM Subject: Re: [USR-TC] HiperDSPs not talking to Telco
It does show a light when a call is attempted. These Hiper DSPs were all in production. They were just upgraded to TCS 4.5 so I think the cards are fine.
----- Original Message ----- From: "Kris McElroy" <kris.mcelroy@duracom.net> To: <usr-tc@mailman.xmission.com> Sent: Friday, January 24, 2003 12:40 PM Subject: Re: [USR-TC] HiperDSPs not talking to Telco
When you call and get dead air does the Hiper DSP show a light on the front for any usage? If it does show a light, when this happened to me it was the Hiper DSP NAC that was bad.
Thanks,
Kris McElroy kmcelroy@duracom.net
Internet Systems Engineer Duracom, INC. www.duracom.net
"I'm retired 99.9%. Of course, there always is that .1%." --Michael Jordan, February 18, 1999 ----- Original Message ----- From: "Kevin Hemsley" <kev@ida.net> To: <usr-tc@mailman.xmission.com> Sent: Friday, January 24, 2003 1:34 PM Subject: Re: [USR-TC] HiperDSPs not talking to Telco
Have you confirmed whether or not the telco is sending you dnis/ani?
No, the telcon is not sending DNIS or ANI.
By the way....what do you get when you dial-in to the site? Busies/fast busies/dead air?
Dead Air - then after a long pause you get a recording "All circuits are busy" The CO tech said that because they are sending a sizure and are getting no answer back, they are dropping the call and going on to the next trunk.
Thanks, Kevin Hemsley kev@ida.net
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