Thus spake System Administrator
Receive new chassis - NMC, HARC, x2DSP's. Receive new x2 DSP's (DoublePlay). Swap out old Ascend Max 4048 with new chassis. I have two C-T1's in the chassis now, one DSP extra for when the new C-T1 gets there. Of the three DSP's, only one works reliably, the other two reboot intermittently.
Is there any sort of pattern to when they reboot that you can discern?
Since I have my handy-dandy 3Com support contract, I call the tech line. I explain the problem, the tech on call asks what software I have running. I reply 2.0.60. Tech says, "that's good, what hardware revision of DSP's do you have?" I reply 0.55.0. Tech says "Uh-oh". I get nervous....
That's always lovely to hear. :)
Tech states that there have been problems with HR 0.55.0. Recommends switching to the spare card (also 0.55.0). I do that, and 5 minutes later the card reboots. Now I wait until the new cards come in.
If anyone has any input into this situation, please email me personally, and cc jokerman@nebi.com - he's filling in for me starting tomorrow. Otherwise, make sure you test those DSP's!!!!
How about sending to the list as well. I've got a rev 0.55 card that I haven't put into production yet that I want to know what to be on the lookout for, and do I need to get it replaced? Any word from 3Com on this without having to call tech support? -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.