Kirk- Sounds similar to my "TCPIP Stall" post a few days ago. Can he ping (by IP) FIRST before he launches any TCPIP app? Then, can he ping by FQDN next? I had some good suggestions appear on the isp-nt list. One that seemed to ring loudly is disabling IP header compression on the client side. Haven't contacted my customer yet to try. If you are not on the ISP list, I'll email some of the other solutions offline tomorrow. -- Scot ----- Original Message ----- From: K Mitchell <mitch@keyconn.net> To: <usr-tc@lists.xmission.com> Sent: Tuesday, May 30, 2000 9:38 PM Subject: (usr-tc) dead connection
I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.