I've never really used the netserver card before but if it has any similarity to the hiper arc I believe you hit Shift +++ to hangup the line, before just closing the telnet window. Try doing at$ for help on the AT commands. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of James Schimmoeller Sent: Wednesday, June 05, 2002 8:12 AM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Netserver/16 Telnet dial out hangup I am having trouble with a Netserver/16 that I just got in from another office. I have configured it so the staff can use it to dial out to some of our remote equipment in the field. I followed the instructions per the user manual for configuration of the netserver/16. The users are able to dial out by simply opening a telnet session and issuing atdt command. However, when the close the telnet window it doesn't clear the lines. What I mean by this is when I telnet into the machine for administration and do a 'list active interfaces' the lines show up as being active even though they have closed out. I have tried setting the dial_out idle_timeout and recovery_timeout to 1 and then 0 but still no luck. What am I missing? Is there a better way for the users to dial out, like use some sort of client on the desktop? I am open to suggestions, because the boss is not going to like the phone bill if I don't get this fixed. Thanks in advance Jim Jschimmoeller@NOSPAM.cms-c.com