On Fri, 20 Oct 2000, Veda Narayan wrote: |Quoting Marcelo Souza <mpsouza@centroin.com.br>: |What version of HiPer arc, DSP code are you using currently? DSP - 2.1.9 ARC - 4.1.59 - Marcelo |> On Thu, 19 Oct 2000, Veda Narayan wrote: |> |> |Quoting Marcelo Souza <mpsouza@centroin.com.br>: |> | |> |> |> |> I'm still having trouble with some ISDN users, that cannot send |> |> e-mails with attached files. |> |> The common thing among these users is that they're using a TELES |> |> ISDN Winmodem (www.teles.de), and I have may of then, since it's |> being |> |> sold by the local telco. |> |> Someone already told me to reduce the MTU in the ARC, but it does |> |> not solve the problem. |> | |> |MTU could be your problem if fragmentation of data is required. |> |What you are saying here is that your clients cannot send emails with |> |attachments, which basically tells me that the client is sending the |> data |> |to the router (NAS) which then forwards the same to the mail server |> |which may ask you to fragment the data. The question is where did you |> setup |> |the MTU change? On radius? on the default user? or on the client? |> |> My first try was to set on the default user. It did not work. That |> time I had feel complains. |> After that I start telling the client to change on dial |> adapter. It did work for some of them, but I still have complains. |> I do not set MTU from Radius. |> |> |You see in 4.1.59 if this is a MTU problem - then you have to do the |> |following. |> | |> |Remove all the MTU values that you send from radius |> |Set the default user on the HiPer arc to a mtu value of 576 (to start) |> |Do not set any specific MTU for the user on the client side. |> | |> |If this does not work, then info on your connection to the mail server |> |is necessary, to understand the path MTU. |> |> The TC is connect at 100Mbps direct to the same switch which is |> connect the mail server also at 100Mbps. The MTU of the ethernet of the |> mail server is at 1500. |> |> |By any chance can your users send email using hotmail or other email |> |with attachments using the same modem? |> |> I don't know. |> |> - Marcelo |> |> |-V |> | |> | |> |> The FW version is: |> |> |> |> DSP - 2.1.9 |> |> ARC - 4.1.59 |> |> |> |> Any tip? |> |> |> |> - Marcelo |> |> |> |> |> |> |> |> |> |> - |> |> To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" |> |> with "unsubscribe usr-tc" in the body of the message. |> |> For information on digests or retrieving files and old messages send |> |> "help" to the same address. Do not use quotes in your message. |> |> |> | |> | |> | |> |=========== |> | |> |-V |> | |> |========== |> | |> |> |> - Marcelo |> |> |> |> | | | |=========== | |-V | |========== | - Marcelo - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.