I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here.
Boy does this sound familier.... Since the last set of software upgrades I did on the HiperArc system here (I'd have to look up the revs) every 30 days (+-1 day) the damn thing quits giving out DNS information on all channels. It assigns the IP but fails to assign the DNS servers during negotiation. Rebooting clear it up everytime. I let my software contract elapse the first of the year so I have no recourse in getting it fixed. So I reboot the unit on a 25 day schedule <argh!!>. Steve
Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
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