-> One of the few pleasures in life is telling the salesbot on the phone that I -> will NOT be renewing my support contract. -> -> For the amount it would cost to cover 2 chassis and a dozen DSP's, ARC's and -> NMC's they need to do alot better than they are now. -> -> They released NFAS code and OSPF beta code... whipee. Make the damned thing -> connect more reliabily and then worry about networking code (ala OSPF). I too boycotted renewing my maintenance contract for almost a year for many of the same reasons you and others have expressed. I just downloaded all of the TC 3.6 stuff but am gunshy about upgrading the Hiperarc and DSP code. I got burned already on the 4.1.56-6 code that killed my webramps. I was actually on Ramp Networks website tonight and they have an engineering note specifically for TC w/HiPerArcs. They pretty much pointed the gun straight at 3Com. Back to the original point of your message I wonder how many of us have witheld revenue from 3Com over the maintenance contract issues ? I will say the process for purchasing the maintenance contract and getting it active was much much better this time (albeit I couldn't active it via the website due to some cgi problem) but the ole reliable fax machine came through with flying colors. Jeff Binkley ASA Network Computing - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.