Sounds
like the NMC is locking up for some reason. On the other hand, the ARC
appears to be working, just with it's config wiped out and not receiving your
input.
First,
I would remove the NMC and put it in another chassis and see if the behavior
follows it or not. Also, test whether or not the ARC behaves the same when
the NMC is out of the chassis. It may be possible that if the NMC is bad,
it's causing the ARC to lock up, or the other way around, but that's only a
guess.
Also -
to confirm that the cable is good - you should be able to plug it into one of
the other cards in that chassis and you should get some response to pressing
enter on your terminal. If not, then it is the cable. Also, retest
your cable on a another chassis. Just because it WAS working, doesn't mean
it is now. I've had printer cables in use for years that never get
touched, not even bumped, and they just all-of-a-sudden fail one day.
Hi Joel,
I am pretty sure the cable is
working ok. It works fine on another unit, I have verified the port speed and
tried the debug jumper.. It seems that the unit
is locking up at a certain point. I don't know what
to do at this point..
----- Original Message -----
Sent: Monday, March 31, 2003 9:50
PM
Subject: RE: [USR-TC] Help!!
First, your Hiper ARC has lost it's
configuration. Can you not type an "N" to get a prompt? If not,
restart the thing, and when you see the "HiPer Access Router Boot Configuration" menu, try
and type something. If you can't type anything there, then your serial
cable isn't working.
Second, on the NMC - don't have a clue, but you might
try removing the debug jumper toward the front of the card and see if starts
then. Also - I've found that a serial cable that's wired wrong, or the
wrong port settings for your serial port, can cause either the ARC or the NMC
to hang indefinitely until you remove the serial cable. Once you confirm
that your serial cable is working on the ARC, then plug it into the NMC and
see if works better.
-
Joel
When I plug into the units NMC here is what I get
>
>
3Com
>
> SDL2 Revision: 1.0.05
> BIOS Extension Link Date
Aug 25 1998 at 14:13:08
>
> Initiating Op
>
> And it
just sits there.
>
> If I plug into the ARC Card I get
this.
>
> BOOT PROM Version 1.16 (Built on June 9th, 1998 at
12:24:24)
> Loading kernel ... OK
> Initializing timer ...
OK
> Initializing TFTP driver ... OK
> Initializing flash driver
...
OK
>
>
>
HiPer Access Router Boot
Configuration
>
--------------------------------------
>
>
1. Boot
mode
: FLASH
> 2. IP Configuration
Source : STATIC
>
3. Boot IP
Interface :
eth:1
> 4. Boot IP
Address
: 0.0.0.0
> 5. Boot IP Default
Gateway :
0.0.0.0
> 6. Boot IP Network
Mask :
0.0.0.0
> 7. TFTP Image on
Startup :
NEVER
> 8. TFTP Boot Server IP Address
: 0.0.0.0
> 9. TFTP Boot Image File
Name :
> 10. Crash
upload
: DISABLED
> 11. Crash Dump Upload
Filename :
> 12. Manufacturing
Diagnostics : NONE
> 13.
Delete Router Configuration :
> 14. Delete Boot
Configuration :
> 15. Command Line
Parameters :
> 16. File
System Sync Mode
:
> E.
Exit
>
>
Enter Choice : [E] TIMED OUT
>
> Attempting auto-load
from Flash ...
> IPX/IP Dial-out networking software is Copyright
(c)1985-1996,
> Network
Products Corporation (Pasadena, CA) All rights reserved.
>
AppleTalk-compatible networking software is Copyright
1993-1995,
> Quiotix
Corporation (Menlo Park, CA) All rights reserved.
> TCP/IP networking
software is Copyright
1988-1995,
> Epilogue
Corporation, Albuquerque NM, All rights reserved.
> IP routing software
is Copyright 1993-1995,
>
RainbowBridge Communication. Inc. Rockville MD, All
rights
reserved.
> IPX networking software is Copyright
1994-1995,
> RouterWare Inc.
Newport Beach CA, Unpublished - rights
reserved
> under the Copyright
Laws of the United States.
> VJ TCP Header Compression software is
Copyright (c) 1989, 1991,
1992,
1993,
> Regents of
the University of California. All rights reserved.
>
>
>
HiPer, V5.3.110
> 3Com Corporation, Santa Clara,
California
> The software contained in this product
is
> Copyright 1997-2001, 3Com Corporation,
Santa Clara, California
> All rights
reserved.
>
>
> Starting up the HiPer system
Executive...
> Starting up HiPer Configuration
process...
>
> HiPer Configuration Process
starting......
>
> HiPer Initializing Network Management
Processes...
>
> HiPer starting RoboExec NetMan
process......
>
> HiPer starting Event Handler
process......
>
> HiPer configuring
interfaces......
>
> HiPer starting required
processes......
>
> HiPer starting Call Initiator process
>
HiPer starting Call Initiator process
> HiPer configuring devices in
CIP......
>
> HiPer configuring datalink
layers......
>
> HiPer configuring networks......
>
>
HiPer Adding networks to LAN interfaces....
>
> HiPer enabling
networks on LAN interfaces....
>
> Configuring Network
Services.....
>
> Starting the CLI......
> Please Wait for
Prompt...
>
> Configuring default Network Services (telnet and
tftp.....)
> HiPer>> _QuickSetup
> HiPer>> Welcome to
the HiPer Quick Setup
>
>
> The HiPer Quick Setup will let
you set up simple configuration
> for your whole system or different
portions of the system.
>
> Do you want to continue with HiPer
Quick Setup?
>
> After this it sits there. Will. not let me do
anything.. Do you have any
> Ideas?
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