Failures are running between 54% and 91% and they are pairs. Thanks for the info on "soft busy out". Is there a fix for this problem? Mike ----- Original Message ----- From: K Mitchell <mitch@keyconn.net> To: <usr-tc@lists.xmission.com> Sent: Sunday, April 16, 2000 7:04 AM Subject: Re: (usr-tc) HiperDSP modems failing?
At 10:02 PM 4/15/00 -0500, Mike Moore wrote:
I run a perl script that checks the call failure rate of the modems on our HiperDSP. It shows that 6 of the 24 modems on one card have a failure rate of over 50%. Any ideas what might be going on and is there any way to disable these modems? Thanks!
If the number of calls/failures is fairly low on the modems, I wouldn't worry about it as it's fairly easy to get 5% or higher failure rate until you get a few hundred calls or more. If they're obviously hung pairs, here's how to soft busy them; In TCM, highlight the top set of lights on the desired DSP, then select configure-actions/commands. Select "Timeslot", then highlight the desired modems. In the command window, choose "software" and "soft busy out", then click "Execute". Normally what I do is soft-busy the bad modems through peak evening periods, then busy out the whole card later, when usage starts dropping off. By morning, the card is empty and I can reset it.
-- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
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