Make sure you check the DTR settings on the modems. Sometimes they are set to ignore the DTR and stay on the line. Just something to check. At 08:12 AM 6/5/2002 -0400, you wrote:
I am having trouble with a Netserver/16 that I just got in from another office. I have configured it so the staff can use it to dial out to some of our remote equipment in the field. I followed the instructions per the user manual for configuration of the netserver/16. The users are able to dial out by simply opening a telnet session and issuing atdt command. However, when the close the telnet window it doesn t clear the lines. What I mean by this is when I telnet into the machine for administration and do a list active interfaces the lines show up as being active even though they have closed out. I have tried setting the dial_out idle_timeout and recovery_timeout to 1 and then 0 but still no luck. What am I missing? Is there a better way for the users to dial out, like use some sort of client on the desktop? I am open to suggestions, because the boss is not going to like the phone bill if I don t get this fixed.
Thanks in advance
Jim
Jschimmoeller@NOSPAM.cms-c.com
Steve Rivera 732-833-2111 x102 IM: srivera711 732-833-2115 fax for more product info got www.wrca.net Jackson, NJ 08527 (USA)