Well, Yes and No - turns out the other ARC had not failed. It was a radius issue. Better explanation: System would not take calls, but I did notice it was giving slow busy signal (instead of fast) and the telco was saying they were getting a disconnect command from the DSP. After installing a new ARC and doing basic config, the chassis took calls. Finally got a hold of someone "in the know" who sent me the company's own configuration scripts.
From the scripts, I found that the chassis was doing DNIS authentication and that's what was failing (being rejected) and causing the calls to disconnect. Turns out the area code the chassis is located in just changed and nobody updated the RADIUS server with the new info.
So that was it - as far as the rest I haven't had time (or need) to dig into that config script and find out the rest of how their setup worked, but that was the solution - just updated the RADIUS server with the new area code and it's taking calls again. Thanks for the help! - Joel -----Original Message----- From: Todd Bertolozzi [mailto:berto@core.com] Sent: Friday, September 17, 2004 2:47 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] Login Question Any luck Joel? Todd ----- Original Message ----- From: "Todd Bertolozzi" <berto@core.com> To: "'Discussion relating to the 3Com/US Robotics Total Controlmodemsystems.'" <usr-tc@mailman.xmission.com> Sent: Thursday, September 16, 2004 6:45 PM Subject: RE: [USR-TC] Login Question
So you are able to access the "failed" arc's config? Why not do a "show all configuration" and pick through that?
Todd
-----Original Message----- From: usr-tc-bounces+berto=core.com@mailman.xmission.com [mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of Joel - Fox Computers Sent: Thursday, September 16, 2004 2:06 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: [USR-TC] Login Question Importance: High
Got a customer with a Hiper ARC that failed - trying to duplicate it's configuration here, and can't figure something out.
What I need is that when a user connects, they are not prompted to login, but instead immediately telnet to a host on the network. (that host has it's own login/authentication, so nothing else is necessary)
In looking at the config on the card that failed - If I do a "list login_hosts" there's nothing there - so I don't think it's being done that way. Or maybe this is a setting that got lost? I dunno.
Basically I need to do 2 things:
1. Disable the default login prompt and authetication in the ARC, and connect users to the network without authentication. 2. Telnet the user to a specific IP address once connected.
Anyone?
Thanks,
Joel
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