Someone on the list mentioned that it was approx $750 for v.92 upgrade per chassis. Boy were they off. Come to find out it is more like $2700 per chassis. Not to mention you also must upgrade to all HIPER. Hiper DSP, Hiper ARC (128Ram and 16Flash) and Hiper NMC. This is just plain ludicrous. 3com once again has shown their lack of concern or care for their customers. Their business model is 'soak the customer for all you can now because we may not be here tomorrow'... and 3com with this sort of customer treatment I can assure you that you won't be here tomorrow. Tom Goodman (3com)and Adam Strojny (Source Technology) wished to speak with me offlist (which is why I didn't post for the last few days about the subject)... After speaking to them I realized that all they wanted to do was try to sell me on 'The Deal'. Nothing amazing... Same old shit. Well... I for one am tired of always being sold with 'New Deals' and 'New Bundles'. Every time you turn around you have 3com saying "Oh but look we have this fabulous 'New Bundle' to sell you... 'A Deal' you just can't beat" while they jack up their Retail to make it more enticing (who in their right mind would pay over $5000 for an NMC card?). For one their Retail is un-realistic, two their price has not went down with the market changes as other equipment vendors prices have, and three they want to charge you for any type of support now when it used to be much different when it was USR (USR cared and showed their support for their products but 3com's memory seems to be failing them). It's just plain stupid for any ISP to continue with 3com at this point. Unless something changes VERY soon I for one will be urging any and all ISP's to go elsewhere. -- Edgar D. Taylor President/CEO FIRST USA Inc. Voice: (800)716-6190 Email: ed@1st.net Web: www.1st.net --