We've been told by 3Com reps that when Radius shows "Lost-Carrier" as the disconnect reason, it is solely caused by the user modem shutting down with no warning or physical line being terminated. That a "Lost-Carrier" will not be displayed if the call was terminated by the Total Control modem. We've started to show a large number of disconnections in an area and all of them are reported in Radius as "Lost-Carrier." Before we start telling customers that it "Isn't our equipment" I'd like some confirmation. Can anyone verify that? or direct me to some literature that would explain the reasons for a "Lost-Carrier" to be transmitted from a Total Control box to Radius Accounting. Thanks, Brian Brian Becker President, Poplar Bluff Internet http://www.semo.net TotallyFabricated.com Software http://www.TotallyFabricated.com Home of JerusalemPerspective.com http://www.JerusalemPerspective.com Personal Page http://Tonionio.com / http://BenjaminBecker.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.