----- Original Message -----
Sent: Monday, March 31, 2003 10:24
PM
Subject: RE: [USR-TC] Help!!
Sounds like the NMC is locking up for some reason. On the other
hand, the ARC appears to be working, just with it's config wiped out and not
receiving your input.
First, I would remove the NMC and put it in another chassis and see if
the behavior follows it or not. Also, test whether or not the ARC
behaves the same when the NMC is out of the chassis. It may be possible
that if the NMC is bad, it's causing the ARC to lock up, or the other way
around, but that's only a guess.
Also
- to confirm that the cable is good - you should be able to plug it into one
of the other cards in that chassis and you should get some response to
pressing enter on your terminal. If not, then it is the cable.
Also, retest your cable on a another chassis. Just because it WAS
working, doesn't mean it is now. I've had printer cables in use for
years that never get touched, not even bumped, and they just all-of-a-sudden
fail one day.
Hi Joel,
I am pretty sure the cable is
working ok. It works fine on another unit, I have verified the port speed and
tried the debug jumper.. It seems that the unit
is locking up at a certain point. I don't know
what to do at this point..
----- Original Message -----
Sent: Monday, March 31, 2003 9:50
PM
Subject: RE: [USR-TC] Help!!
First, your Hiper ARC has lost it's
configuration. Can you not type an "N" to get a prompt? If not,
restart the thing, and when you see the "HiPer Access Router Boot Configuration" menu,
try and type something. If you can't type anything there, then your
serial cable isn't working.
Second, on the NMC - don't have a clue, but you
might try removing the debug jumper toward the front of the card and see if
starts then. Also - I've found that a serial cable that's wired wrong,
or the wrong port settings for your serial port, can cause either the ARC or
the NMC to hang indefinitely until you remove the serial cable. Once
you confirm that your serial cable is working on the ARC, then plug it into
the NMC and see if works better.
-
Joel
When I plug into the units NMC here is what I get
>
>
3Com
>
> SDL2 Revision: 1.0.05
> BIOS Extension Link Date
Aug 25 1998 at 14:13:08
>
> Initiating Op
>
> And it
just sits there.
>
> If I plug into the ARC Card I get
this.
>
> BOOT PROM Version 1.16 (Built on June 9th, 1998 at
12:24:24)
> Loading kernel ... OK
> Initializing timer ...
OK
> Initializing TFTP driver ... OK
> Initializing flash driver
...
OK
>
>
>
HiPer Access Router Boot
Configuration
>
--------------------------------------
>
>
1. Boot
mode
: FLASH
> 2. IP Configuration
Source :
STATIC
> 3. Boot IP
Interface
: eth:1
> 4. Boot IP
Address
: 0.0.0.0
> 5. Boot IP Default
Gateway :
0.0.0.0
> 6. Boot IP Network
Mask :
0.0.0.0
> 7. TFTP Image on
Startup :
NEVER
> 8. TFTP Boot Server IP Address
: 0.0.0.0
> 9. TFTP Boot Image
File Name :
> 10. Crash
upload
: DISABLED
> 11. Crash Dump Upload
Filename :
> 12. Manufacturing
Diagnostics : NONE
> 13.
Delete Router Configuration :
> 14. Delete
Boot Configuration :
> 15. Command
Line Parameters :
>
16. File System Sync Mode
:
> E.
Exit
>
>
Enter Choice : [E] TIMED OUT
>
> Attempting
auto-load from Flash ...
> IPX/IP Dial-out networking software is
Copyright (c)1985-1996,
>
Network Products Corporation (Pasadena, CA) All rights reserved.
>
AppleTalk-compatible networking software is Copyright
1993-1995,
> Quiotix
Corporation (Menlo Park, CA) All rights reserved.
> TCP/IP networking
software is Copyright
1988-1995,
> Epilogue
Corporation, Albuquerque NM, All rights reserved.
> IP routing
software is Copyright
1993-1995,
> RainbowBridge
Communication. Inc. Rockville MD, All rights
reserved.
> IPX
networking software is Copyright
1994-1995,
> RouterWare Inc.
Newport Beach CA, Unpublished - rights
reserved
> under the
Copyright Laws of the United States.
> VJ TCP Header Compression
software is Copyright (c) 1989, 1991,
1992,
1993,
> Regents of
the University of California. All rights reserved.
>
>
>
HiPer, V5.3.110
> 3Com Corporation, Santa
Clara, California
> The software contained in this product
is
> Copyright 1997-2001, 3Com Corporation,
Santa Clara, California
> All rights
reserved.
>
>
> Starting up the HiPer system
Executive...
> Starting up HiPer Configuration
process...
>
> HiPer Configuration Process
starting......
>
> HiPer Initializing Network Management
Processes...
>
> HiPer starting RoboExec NetMan
process......
>
> HiPer starting Event Handler
process......
>
> HiPer configuring
interfaces......
>
> HiPer starting required
processes......
>
> HiPer starting Call Initiator
process
> HiPer starting Call Initiator process
> HiPer
configuring devices in CIP......
>
> HiPer configuring datalink
layers......
>
> HiPer configuring
networks......
>
> HiPer Adding networks to LAN
interfaces....
>
> HiPer enabling networks on LAN
interfaces....
>
> Configuring Network
Services.....
>
> Starting the CLI......
> Please Wait for
Prompt...
>
> Configuring default Network Services (telnet and
tftp.....)
> HiPer>> _QuickSetup
> HiPer>> Welcome
to the HiPer Quick Setup
>
>
> The HiPer Quick Setup will
let you set up simple configuration
> for your whole system or
different portions of the system.
>
> Do you want to continue
with HiPer Quick Setup?
>
> After this it sits there. Will. not
let me do anything.. Do you have any
> Ideas?
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