We currently use a variety of methods to monitor service quality, including SNMP polls and analysis of call statistics, MRTG graphing, etc. In addition to these, I would like to find a tool to repetitively dial POPs to test for various things: Ring-No-Answers, TCP/IP connectivity, Busy signals, etc. Although rare, we have had cases where customers have found significant problems that we had not yet identified. Problems that I feel we should have been able to identify faster than we did. I was about to embark on a Visual C++ project to build a tool to test POPs and alert us of anomalies. Before I do, I wondered if anyone has seen software that already performs these types of tasks? Ultimately, it would be nice to have users with a dialer that automatically reported dial-in statistics back to a server each time it successfully connected. This would provide real-time statistics from potentially thousands of "sensors". The problem is that I haven't found a product that has a price tag that we would even consider. Is anyone using anything like this? ---------------------------------- Kevin Hemsley Systems Engineer Microserv Computer Technologies, Inc. kev@ida.net KB7TYA - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.