It is not supposed to happen, but sometimes the X2 key can be lost (usually when the NMC is replaced). Please call us at Tech Support and we can help. If you have your proof of purchase it will speed the process, but we should be able to help you get your key back.
To be honest, I find it absolutely amazing that 3COM still charge for these, in a world where you can't buy a modem without V90 from anyone else. We had an undertaking from our sales rep when we bought our original units that all of our X2 key requirements would be met free of charge, but of course 3COM dumped him along the way (along with the rest of the USR Australia staff), and now nobody knows anything about it... ------------------------------------------------------------------------ Bob Purdon, Ground Floor, Marine Board Building Technical Manager (Tas/Vic), 1 Franklin Wharf, Tas 7000 Southern Internet Services. +61 (3) 6234 7444 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.