When I try this script I am told that I dont have smnp_session.pm ? do I need this to run it, and if so where do I get it? Thanks Ken At 04:07 PM 4/6/00 -0400, you wrote:
At 02:04 PM 3/17/00 -0500, Steve Cobb wrote:
Hi all,
I recently had a problem that I want to know if someone knows how to correct ad how to prevent. I have 2 HiperDSP cards in a TC chassis. The slot 2 card accepts calls on all 23 ports successfully and then rolls to slot 1 beginning at port 23. I had a problem that when the next dialup hit ports 22 or 21 they got a high pitch and didn't handshake. I disabled modems 22 and 21 and then my dialup got busy signals. Apparently the chassis wouldn't let customers past the two disabled modems. I have just rebooted slot 1 and everything seems to be working now so maybe that was the fix. But it was about 4 hours before I knew that this was happening. Is there a way to monitor for modems giving a "Dialup Invalid" response or not accepting connections?
This problem is commonly known as "hung modem pairs". Instead of disabling the modems, you need to soft-busy them through TCM. That will cause the channels to show as "in use" at the telco end and calls will roll over to the next available channel. As for monitoring, the only method I'm aware of is a perl script that can be run from a webpage. It will send the results to a page giving connection and failure numbers, as well as failure percentages. I activate mine manually, but it could probably be set to run automatically somehow. You can see the results at http://www.keyconn.net/mrtg/modem-fail.htm and pick up a copy of the script at www.keyconn.net/misc/badmodems.zip
-- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
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