A traceroute would be more helpful. When you say you pinged using the LAN...are you in the gateway router of the dial-in gear? Or are you just pinging using your office connection? Todd -----Original Message----- From: usr-tc-bounces+berto=core.com@mailman.xmission.com [mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of Kirti S. Bajwa Sent: Tuesday, June 06, 2006 11:16 AM To: 'Discussion relating to the 3Com/US Robotics Total Controlmodemsystems.' Subject: [USR-TC] Ping timing too high!! Hello List: TC1000 1-HiPer NMC 2-Hiper ARC 10-Hiper DSP Last night our dial-in was very slow. To pinpoint the problem, I dial-in 3COM and PINGed a server. The response time was around 168MS. Then I PINGed using a LAN. The response time was <1MS. It seems that when users are dial-in (into 3COM) the response time is very high. I think there is something in 3COM causing it. Is there a CACHE built-up in 3COM TR1000? How to find out where is the problem? HELP!!! Kirti _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc