Also sprach Veda Narayan
When a user dials in to the total control, if the call fails due to some modem/connection/user-error etc, the HiPer arc does not know the name of the person who called, thus it calls the user unknow. In this case as you see you have got IPCP being sent out by the HiPer arc but you get a LCP termination request - thus the user asked for disconnection - at this point the PPP stack on the hiper arc does not know that a username thus the unknown user has been disconnected.
Uhm, yes it does know the username...he did a mon user with the username to get the log, and IPCP occurs after PAP, (you can see the PAP auth ack in the log), so the Arc does indeed know the userid if the drop occured at the time that the ppp log shows. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.