When you say you got a third box - I understand that you got a USR Chassis, with a T1 card, modems, nmc and a router card (either Hiper arc or NETSERVER). From what you say is that the users dial in and they get authenticated but cannot browse etc, then the problem is on the router card or on your network.
May be you are running out of IP address, or maybe the ip address are overlapping, or you have a problem with arp cache - So in short looks like our t1 card is fine and you need to take a look at the routing part of the connection.
I just had the same problem and my ip addresses were over lapping. Check to make sure you did not assign the ips anywhere else in your network. You may have a static route to a customer that you forgot about and the pools is falling into that area. You may have used some of the ips on a web server somewhwere. Start digging in this direction. eric
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