Hi, Running ARC version 4.2.32. Uptime on all racks is 460 days, mix of DSP and quads... In the past two weeks, we've started getting tons of "718" and "720" DUN errors on windows users ("cannot establish a dial-up networking connection" and "unable to negotiate a compatible set of network protocols" respectively). Some mac users are getting similar results but rather than an error, authentication just times out. I see this on all chassis, and even on spans from different telcos. Additionally, when they get in, I'm seeing multiple start records, eg: | channel_connected_to | slot_connected_to | username | nasidentifier | framedipaddress | actual_time | acctstatustype | acctsessionid | +----------------------+-------------------+----------+---------------+ | 19 | 14 | xxxxx | x.x.x.5 | 216.223.197.116 | 2001-04-24 12:07:42 | Start | 219286853 | | 19 | 14 | mapple | x.x.x.5 | 216.223.197.116 | 2001-04-24 12:06:31 | Start | 219286853 | Same session ID, same IP address.... Any ideas? Is there any other more active forum for this equipment? Thanks, Charles | Charles Sprickman | Internet Channel | INCH System Administration Team | (212)243-5200 | spork@inch.com | access@inch.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.