I agree... Tom has been ok (other than the Palms we were promised and never received). However, Tom is the one that posted the 'great deal'. So I felt he could take our message back to 3com so they could stick it in their pipe. Or at least do something for those of us who have stuck it out this long to show their appreciation... -- Edgar D. Taylor President/CEO FIRST USA Inc. Voice: (800) 716-6190 Fax: (740) 695-7258 Email: ed@1st.net Web: http://www.1st.net -- Simply 1st in Internet Solutions! -- -----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Jeff Mcadams Sent: Tuesday, August 28, 2001 3:54 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) V.92 - anyone there yet? Also sprach Seth Jacobs
I don't really disagree with what being said here, but here we finally have someone from 3Com offering to provide useful information. Tom isn't the cause of the problem.
And I'll strongly "amen" this statement. Tom has been absolutely *wonderful* to deal with over the years (we dealt with him back before USR was purchased by 3Com), and has almost always worked for the good of his customers...even taking battles very strongly up the chain of command within 3Com. Unfortunately, the chain of command for support issues ends at Al Huefner and Irfan Ali. These people are the problem, not Tom. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.