First, your Hiper ARC has lost it's configuration.  Can you not type an "N" to get a prompt?  If not, restart the thing, and when you see the "HiPer Access Router Boot Configuration" menu, try and type something.  If you can't type anything there, then your serial cable isn't working.
 
Second, on the NMC - don't have a clue, but you might try removing the debug jumper toward the front of the card and see if starts then.  Also - I've found that a serial cable that's wired wrong, or the wrong port settings for your serial port, can cause either the ARC or the NMC to hang indefinitely until you remove the serial cable.  Once you confirm that your serial cable is working on the ARC, then plug it into the NMC and see if works better.
 
- Joel
 
 
 
 
 
-----Original Message-----
From: Mike Adkins [mailto:tci@glis.cc]
Sent: Monday, March 31, 2003 8:28 PM
To: usr-tc@mailman.xmission.com
Subject: [USR-TC] Help!!

When I plug into the units NMC here is what I get
>
> 3Com
>
> SDL2 Revision: 1.0.05
> BIOS Extension Link Date Aug 25 1998 at 14:13:08
>
> Initiating Op
>
> And it just sits there.
>
> If I plug into the ARC Card I get this.
>
> BOOT PROM Version 1.16 (Built on June 9th, 1998 at 12:24:24)
> Loading kernel ... OK
> Initializing timer ... OK
> Initializing TFTP driver ... OK
> Initializing flash driver ... OK
>
>
>           HiPer Access Router Boot Configuration
>           --------------------------------------
>
>     1.  Boot mode                   :  FLASH
>     2.  IP Configuration Source     :  STATIC
>     3.  Boot IP Interface           :  eth:1
>     4.  Boot IP Address             :  0.0.0.0
>     5.  Boot IP Default Gateway     :  0.0.0.0
>     6.  Boot IP Network Mask        :  0.0.0.0
>     7.  TFTP Image on Startup       :  NEVER
>     8.  TFTP Boot Server IP Address :  0.0.0.0
>     9.  TFTP Boot Image File Name   :
>     10. Crash upload                :  DISABLED
>     11. Crash Dump Upload Filename  :
>     12. Manufacturing Diagnostics   :  NONE
>     13. Delete Router Configuration :
>     14. Delete Boot Configuration   :
>     15. Command Line Parameters     :
>     16. File System Sync Mode       :
>     E.  Exit
>
>                  Enter Choice :   [E] TIMED OUT
>
> Attempting auto-load from Flash ...
> IPX/IP Dial-out networking software is Copyright (c)1985-1996,
>        Network Products Corporation (Pasadena, CA) All rights reserved.
> AppleTalk-compatible networking software is Copyright 1993-1995,
>        Quiotix Corporation (Menlo Park, CA) All rights reserved.
> TCP/IP networking software is Copyright 1988-1995,
>        Epilogue Corporation, Albuquerque NM, All rights reserved.
> IP routing software is Copyright 1993-1995,
>        RainbowBridge Communication. Inc. Rockville MD, All rights
reserved.
> IPX networking software is Copyright 1994-1995,
>        RouterWare Inc. Newport Beach CA, Unpublished - rights reserved
>        under the Copyright Laws of the United States.
> VJ TCP Header Compression software is Copyright (c) 1989, 1991, 1992,
1993,
>        Regents of the University of California. All rights reserved.
>
>
> HiPer, V5.3.110
>     3Com Corporation, Santa Clara, California
> The software contained in this product is
>     Copyright 1997-2001, 3Com Corporation, Santa Clara, California
>     All rights reserved.
>
>
> Starting up the HiPer system Executive...
> Starting up HiPer Configuration process...
>
> HiPer Configuration Process starting......
>
> HiPer Initializing Network Management Processes...
>
> HiPer starting RoboExec NetMan process......
>
> HiPer starting Event Handler process......
>
> HiPer configuring interfaces......
>
> HiPer starting required processes......
>
> HiPer starting Call Initiator process
> HiPer starting Call Initiator process
> HiPer configuring devices in CIP......
>
> HiPer configuring datalink layers......
>
> HiPer configuring networks......
>
> HiPer Adding networks to LAN interfaces....
>
> HiPer enabling networks on LAN interfaces....
>
> Configuring Network Services.....
>
> Starting the CLI......
> Please Wait for Prompt...
>
> Configuring default Network Services (telnet and tftp.....)
> HiPer>> _QuickSetup
> HiPer>> Welcome to the HiPer Quick Setup
>
>
> The HiPer Quick Setup will let you set up simple configuration
> for your whole system or different portions of the system.
>
> Do you want to continue with HiPer Quick Setup?
>
> After this it sits there. Will. not let me do anything..   Do you have any
> Ideas?