Thus spake Todd Keister
ER or Engineering Release Code is only available by calling to Tech Support, and then WE (Tech Support) must get permission to release the code.
Good grief, its getting worse. What's next? Are we going to have to get a note from our mother's to use ER code? Blech.
This is done so that we can document the use of these special codes to see if the fix the specific issue they are supposed address, and also to see if the new fix for one issue causes issues with any other processes in the code or product.
Is it at all possible that 3Com could ever *eliminate* beaurocracy in their processes rather than constantly adding layer upon layer of it?
I hope this helps.
Unfortunately, no, I doubt it really does. :/ Does anyone in upper management at 3Com listen to what we're saying? I sometimes get the distinct impression that they really don't give a crap what we feel. I guess that is progress though...we do have *some* people at 3Com listening to us now...even if they aren't the people making decisions on most of these things. Jeff "getting frustrated with 3Com idiocy again" McAdams - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.