Hello. OK, I'm stumped on something, and I'm hoping it's something really stupid and simple that I overlooked. Unfortunately, I can't quite seem to find what it is that I overlooked. I've got a used TC Chassis, loaded with v.34 Quad Modem Cards, a dual T1 NIC, NetServer, and NMC. When configuring the modem-DS0 assignments in the T1 NIC, I get this for status after doing an "N: 1-48 to 1-48": T1 Span Line 1 DS0/Modem Status DS0 DS0 Modem Slot/ DS0 DS0 Modem SLOT/ Status Status Chan Status Status chan 1 IDLE UNAVAIL 2\1 13 IDLE IDLE 5\1 2 IDLE UNAVAIL 2\2 14 IDLE IDLE 5\2 3 IDLE UNAVAIL 2\3 15 IDLE IDLE 5\3 4 IDLE UNAVAIL 2\4 16 IDLE IDLE 5\4 5 IDLE IDLE 3\1 17 IDLE UNAVAIL 6\1 6 IDLE IDLE 3\2 18 IDLE UNAVAIL 6\2 7 IDLE IDLE 3\3 19 IDLE UNAVAIL 6\3 8 IDLE IDLE 3\4 20 IDLE UNAVAIL 6\4 9 IDLE IDLE 4\1 21 IDLE IDLE 7\1 10 IDLE IDLE 4\2 22 IDLE IDLE 7\2 11 IDLE IDLE 4\3 23 IDLE IDLE 7\3 12 IDLE IDLE 4\4 24 IDLE IDLE 7\4 I have a quad modem cards in slots 2 and 6, but no matter what, they show up unavailable. I am guessing that configuration in the NetServer can affect this, but all modems are "on" as far as I can tell. Also, how does one get ahold of updated firmware for the v.34 modems, NMC, NIC, and NetServer cards and also the Total Control Manager software from Commworks? I'm guessing via "service contract" may be my only hope, which from what I read is potentially a mammoth joke. Worth it? Advice? (NAC/NIC running 3.2.0, NetServer running 3.2.27, and NMC running 4.1.3) I bought this beast used w/o software, and I'm guessing the TCM interface may be a little more user friendly, and maybe show me the error of my ways. Don't get me wrong, I'm no stranger to CLI's, just that I don't particularly care for USR's CLI on the total control! I'm hoping I'll be happy with this thing once I have it running, otherwise I have a very large and heavy door stop. Thanks for any and all help in advance. Brad - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.