Thanks for the tips, Where would the switch type option be, I could not find it in the config of the PRI card, the software revision on the card is 4.2.1. Thanks, LOU At 02:17 PM 6/19/00 -0300, you wrote:
also make sure you have the channel->modem assignment set up correctly...or alternatively have it set to first available or round robin in which case you don't need to do the channel->modem assignment. Other than that, all you should really need to confirm is the framing, coding, and switch type options.
You should be able to troubleshoot with your switch people to see whether the switch is sending the call to you or if you're getting a busy because the switch thinks you're unable to take calls. If they see the call being sent to you, you have a problem accepting the call either because there's no modem available or the arc is refusing it for some reason. If the switch is just refusing to talk to you, it is most likely a signalling issue...assuming that, as mentioned before, there are no alarms.
Matthew Stainforth || Technical Services Manager || BrunNet Inc.
-----Original Message----- From: Jeff Mcadams [mailto:jeffm@iglou.com] Sent: Monday, June 19, 2000 2:05 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Dual PRI CARD
Also sprach Lou Bernstein
I need a little help here. I have a TC with a HIPER ARC, several HIPER DSP cards, some Quad Digital cards and a Dual PRI-Card NAC. I have been running for a long time with the HIPER DSP cards without problems. I now need to run the Quad cards and can not seem to get the Dual PRI card to work(it did work at one time). The PRI line is coming from a Lucent Definity 3G switch and works fine with the Hiper DSP cards. When I connect the PRI line to the Dual PRI card all I get is a busy signal, the link does show that it is up and there are no alarms..
Probably need to check the configs on the quads to make sure they're set up to take calls from the PRI...like line source to pritdm, proly some others that I'm not thinking of off the top of my head...line source would be the first thing I'd check...and, of course, make sure that the interfaces are active and up on the Arc so that the quads can get the signal to answer the call, so they in turn can signal the dual-pri card. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
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