No, I've burned my 3COM bridge many moons (and useless tech support calls) ago. There are many more able and reasonable compaines out there to deal with. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Fri, 6 Apr 2001, Jeff Mcadams wrote:
Also sprach Paul Farber
The market for 3COM gear should be flooded in the next year as most of the year 1-2 HiperDSP leases expire. I'm giving up a chassis next month. v.92 is not a good enough reason to stay 3COM with all the minuses that come with the support/software.
Companies like Patton are going to eat 3COM's lunch in the small/mid sized ISP arena....
Since support is sold per card (and you gotta cover all the cards!) quick add up and see what 3COM is gonna cost you to go v.92.
Then look at all the OTHER RAS vendors that are doing FREE v.92 upgrades....
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
-- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
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