I disagree it does have to do with the DSP code 2.0.51 on certain telco switch equipment as we were having similar problems and went back to 2.0.60 and no more stalling, all the customers that were complaining about it said it was then fine and none have complained about it since, and the only thing we switched was the Hiper DSP code from 2.0.51 to 2.0.60. We are running Hiper ARC code 4.1.59-6. Also 3 Com has told me that they are seeing complaints specifically from those running 2.0.51 and customers complaining about stalling, they were not sure what was causing it when I spoke to them but they did say it was related to DSP code 2.0.51. Clint R. Sparks ComQuest Internet Services csparks@cqc.com ----- Original Message ----- From: "V" <ved@iyka.com> To: <usr-tc@lists.xmission.com> Sent: Friday, May 26, 2000 5:03 PM Subject: RE: (usr-tc) TCPIP Stall
The problem has nothing to do with DSP code, need to know the version of Hiper arc code, and also would need traces. Mon PPP on the user when connected will show some info to begin with.
-V
->-----Original Message----- ->From: owner-usr-tc@lists.xmission.com ->[mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Scot Desort ->Sent: Friday, May 26, 2000 4:44 PM ->To: usr-tc@lists.xmission.com ->Subject: (usr-tc) TCPIP Stall -> -> ->We are running DSP's with 2.0.51 software. We have had 2 customers in the ->past 3 weeks with this issue. They connect to us just fine. If they simply ->connect and do nothing else, their connection is stable. We can ping back ->and forth. They then launch a TCPIP application like IE. Sometimes ->immediately, other times after several minutes, their connection simply ->stalls. All data traffic stops. They can no longer ping. Even if ->they close ->the app, the ability to send traffic does not return. -> ->Happens with IE, netscape, OE. Installed latest IE5 and reset all browser ->defaults. -> ->Customers both have different modems. One runs Win98, the other Win98SE. -> ->One has AOL5, the other doesn't. Tried disabling AOL Dialup ->Adapter. Removed ->extra occurences of wsock.vxd in the AOL directories. Removed ->TCPIP and DUN ->and reinstalled. Cannot pin this problem down. -> ->Might now be related to the DSP's at all, but I figured I'd give ->this list a ->shot. Maybe someone else has run across this problem. Any ideas? -> ->-- ->Regards, -> ->Scot -> -> -> -> ->- -> To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" -> with "unsubscribe usr-tc" in the body of the message. -> For information on digests or retrieving files and old messages send -> "help" to the same address. Do not use quotes in your message. ->
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