There are some rare instances where the customer calling in using the SAME computer, software, modem and phone line can connect to Ascend boxes at v.90 and not to 3Coms. In ALL instances that I have seen, the client was using a 3Com modem to dial. At 08:00 AM 9/29/99 -0400, you wrote:
This is not consistent with my finding at all. I have a courier and get 49,300 every time flawlessly to my total control dsp equip. Looks like a telco issue if you ask me.
Just my two sense.
------------------------------------ Brian Gordon MCP, A+, Network + Network Administrator Westelcom Internet 518.566.6726 Voice 419.831.9137 Fax http://www.westelcom.com administrator@westelcom.com ----- Original Message ----- From: Greg Coffey <greg@coffey.com> To: <usr-tc@lists.xmission.com> Sent: Tuesday, September 28, 1999 11:28 PM Subject: (usr-tc) 3Com, Please Address This
Enclosed is some dialogue with a customer of mine.
************ Bill, thanks for the feedback. Trib uses Ascend servers for their modems. We use 3Com (merged with USR) exclusively. We've noted that some subscribers that dial in using 3Com modems connect FASTER with the Ascend than the 3Com. In fact, they never connect >33.6 with the 3Com servers but consistently with the Ascends at a v.90 rate. I pointed out the problem to 3Com about a year ago and there was not much interest on their part at the time. A couple months ago, it came up again. This time there was more interest and discussion. 3Com tells me that there is a bug in the Ascend server software that permits this anomaly. The number of subscribers that this impacts is small (I believe), though I've not really spent much time
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