Just got in a shipment of 2 'HIPER DSP DBL UP' bundles to complete the addition of 4 PRI T1's at one of our POP locations, but when I opened the packages I only had 3 of the DSP'S and all four of the NIC's. Missing the DSP that went with the 4th NIC, I checked the vendor our staff made the purchase from and called that vendor to explain the situation with some measure of anxiety, after all these parts are not cheap! I was met with total understanding, and willingness to bring the situation expediently to resolution, "We'll have a DSP there tomorrow" was the statement that _made_ my day. I have noticed a few posts on this list requesting suggestions as to where to purchase parts, and have noticed a couple of names mentioned. At this time I would like to pass along this info as a testimony to the outstanding service provided by Ryan R. Vallee of Source Technology out of Waltham Ma. they rock! The packages looked to me to be factory sealed, what happened is anyone's guess, all I know is when I need parts again I won't have to make a choice on who to buy them from I'll just dial 1.888.765.5758 and ask for Ryan. Dave Lajoie RA Administrator North Country Internet Access E-Mail: dave@ncia.net www.ncia.net On Wed, 19 Jan 2000, Mike Andrews wrote:
Ditto, that's where we get ours... John Groh is our rep.
Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things."
On Wed, 19 Jan 2000, Richard Lorbieski wrote:
I deal with a different rep. , but it's a good company to do business with.
"Mark E. Levy" wrote:
John DeDonato, Source Technology 888-765-5758 x2267 www.source-technology.com
Mark Thornton wrote:
I am looking for vendors of 3Com TCH equipment, primarily DSP's, selling new or used equipment. If you know of reputable vendors please respond off-list to mark@corridor.net.
Thanks,
Mark Thornton San Marcos Internet, Inc. 512-393-5300
-- --------------------------------------------------------------------- Mark E. Levy, President FSINet, Inc. 800-827-6085 x202 847-753-6832 fax www.fsi.net mark@fsi.net ---------------------------------------------------------------------
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
--
Richard Lorbieski - richard@alpha1.net Chief Technical Officer - Senior System Administrator Alpha1 Internet http://www.alpha1.net 409.731.8236 - 877.4.alpha1 (877.425.7421)
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.