Yes they can. Who in this list is seriously doing VOIP? It sucks. In a few years it will work, but for now leave it in the beta testers hands.
I understand Cisco uses VOIP to route calls overseas for 24x7 support. Cisco only uses USA call centers during the day in the US. Overnight calls are sent to Australia amongst other places.
As one in Australia, I know that some of our calls end up in the USA. VoIP would certainly explain why those calls sound pretty ordinary. ------------------------------------------------------------------------ Bob Purdon, Ground Floor, Marine Board Building Technical Manager (Tas/Vic), 1 Franklin Wharf, Tas 7000 Southern Internet Services. +61 (3) 6234 7444 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.