Mike, The last time we did a software upgrade was over a year ago. All we get when we hit the bad modem is dead air. I rebooted the chassis and as people logged back on they filled up mod 24, then 22,23, 20, 21, 19, 18, 17, 16,15,14,13,12,11 and when it the card got to mod 10 all I could hear was dead air when I called with a phone. Any suggestions would be appreciated. Thanks- Brian Mike Wilker wrote:
Brian, when you dial in and hit one of those bad modems, do you just get dead air? Did the problem coincide with any software upgrades on your chassis?
Mike Wilker Director of Network Operations Local Link USA & Protocol Communications
----- Original Message ----- From: "Brian Burgmeier" <brian@ntwrld.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, September 28, 2000 3:04 AM Subject: (usr-tc) bad ports
We have several bad ports on one of our hiper arch cards. slot:15/mod:5,9 and 10 never pick up. I've tried resetting the card but no luck. When people hit these ports they get no answer. What is the command to busy out these ports so people roll over to the next available port? Is it possible to fix these cards or do I just need to send them into 3com?
Thanks- Brian
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